In these terms and conditions:
You will be liable for any losses on your FIN-DIGIT Debit Card and Account if you have acted fraudulently or without reasonable care.
We provide services to our customers (including the Services we provide to you) in a ring-fenced environment via a centralised platform and we may need or want to enhance, modify or update the Services the outputs of the Services from time to time. You acknowledge and agree that we may make enhancements, modifications or updates to the Services at any time, including where required to comply with Applicable Law or any direction from a Regulatory Authority, or to rectify errors, improve security or change the scope of services that we provide. We will endeavour to implement such changes to the Services with minimal disruption to your use and enjoyment of the Services but will provide at least 5 Business Days’ written notice to you if any changes may cause any such disruption.
In the case of a change(s) to the Services required to comply with Applicable Law or a direction from a Regulatory Authority, or which are critical to the continuation of the Services we may implement the change(s) prior to notifying you, to the extent that it is necessary for us to do so to comply with Applicable Law or a direction from a Regulatory Authority or if such change(s) is critical to the continuation of the Services provided that we will notify you of the relevant change as soon as reasonably practicable after implementing it if we reasonably believe the relevant change has adversely impacted or may adversely impact the Services we provide to you.
We will endeavour to make the Services available to you, except if we are unable to do so due to Maintenance. Without limiting clauses 15.1.1 or 15.1.2 if Maintenance is required on any aspect of the Services and such Maintenance will impact your use of the Services, we will give you at least 5 Business Days’ notice of such Maintenance (except in the event that such Maintenance is required on an urgent or emergency basis, in which case we will not give you any notice prior to the Services being unavailable).
You can contact us:
The FIN-DIGIT Card is an electronic money product and although it is a product regulated by the Financial Conduct Authority (FCA), it is not covered by the Financial Services Compensation Scheme (FSCS). No other compensation scheme exists to cover losses claimed in connection with the Card or Account. As a responsible service provider our e-money issuers, and FIN-DIGIT ensures that once it has received your funds they are deposited in a secure account, specifically for the purpose of redeeming transactions made with your EFTX Account or Debit Card.
London, EC2V 6AA
Phone: (+44) 020 3823 2088 / 0207
Phone: +372 618 8125
Copyright © 2022 FIN-DIGIT Ltd.