In these terms and conditions:
YOUR OBLIGATIONS
OUR OBLIGATIONS
You will be liable for any losses on your FIN-DIGIT Debit Card and Account if you have acted fraudulently or without reasonable care.
When you open a FIN-DIGIT Account you agree to the use of your personal data in accordance with our Privacy Policy which you will find on our website, or we can provide you with a copy of this If you request this from us in person.
We provide services to our customers (including the Services we provide to you) in a ring-fenced environment via a centralised platform and we may need or want to enhance, modify or update the Services the outputs of the Services from time to time. You acknowledge and agree that we may make enhancements, modifications or updates to the Services at any time, including where required to comply with Applicable Law or any direction from a Regulatory Authority, or to rectify errors, improve security or change the scope of services that we provide. We will endeavour to implement such changes to the Services with minimal disruption to your use and enjoyment of the Services but will provide at least 5 Business Days’ written notice to you if any changes may cause any such disruption.
In the case of a change(s) to the Services required to comply with Applicable Law or a direction from a Regulatory Authority, or which are critical to the continuation of the Services we may implement the change(s) prior to notifying you, to the extent that it is necessary for us to do so to comply with Applicable Law or a direction from a Regulatory Authority or if such change(s) is critical to the continuation of the Services provided that we will notify you of the relevant change as soon as reasonably practicable after implementing it if we reasonably believe the relevant change has adversely impacted or may adversely impact the Services we provide to you.
We will endeavour to make the Services available to you, except if we are unable to do so due to Maintenance. Without limiting clauses 15.1.1 or 15.1.2 if Maintenance is required on any aspect of the Services and such Maintenance will impact your use of the Services, we will give you at least 5 Business Days’ notice of such Maintenance (except in the event that such Maintenance is required on an urgent or emergency basis, in which case we will not give you any notice prior to the Services being unavailable).
You can contact us:
The FIN-DIGIT Card is an electronic money product and although it is a product regulated by the Financial Conduct Authority (FCA), it is not covered by the Financial Services Compensation Scheme (FSCS). No other compensation scheme exists to cover losses claimed in connection with the Card or Account. As a responsible service provider our e-money issuers, and FIN-DIGIT ensures that once it has received your funds they are deposited in a secure account, specifically for the purpose of redeeming transactions made with your EFTX Account or Debit Card.
The Debit card is issued by Monavate Ltd., pursuant to license by Mastercard International. Mastercard is a registered trademark of Mastercard International Incorporated. Monavate Ltd a company registered in England and Wales whose registered office is at SUITE EF38, The Officers Mess Business Centre Royston Road, Duxford, Cambridge, England, CB22 4QH. Monavate Ltd is authorised in the UK by the Financial Conduct Authority (register reference 901097) under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services.
GBP Bank Account Services are provided by AS LHV Pank who is authorized by the Finantsinspektsioon (The Financial Supervision Authority Estonia) authorization number 10539549 and the PRA and Financial Conduct Authority FRN: 796009.
GBP Account Services are provided by The Currency Cloud Limited, authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199); all clients who use this product are subject to The CurrencyCloud Limited’s T&Cs
EUR Bank Account Services are provided by AS LHV Pank who is authorized by the Finantsinspektsioon (The Financial Supervision Authority Estonia) authorization number 10539549 and the PRA and Financial Conduct Authority FRN: 796009.
EUR Account Services are provided by The Currency Cloud B.V.. Registered in the Netherlands No. 72186178. Registered office: Nieuwezijds Voorburgwal 296-298, 1012RT Amsterdam. The Currency Cloud B.V. is an E-Money Institution authorised by the DNB (R142701) under the Regulations for the issuing of electronic money and the provision of payment services in the Netherlands.
Multi-Currency Account Services are provided by Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money. FCA registration number 900199.; all clients who use this product are subject to The CurrencyCloud Limited’s T&Cs.
Octagon Point
5 Cheapside
London, EC2V 6AA
Phone: (+44) 020 3823 2088 / 0207
ESTONIA
Phone: +372 618 8125
E-mail: support@fin-digit.com
Payment Services are provided by Monavate Ltd is authorised in the UK by the Financial Conduct Authority (register reference 901097) under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services.
Account services for FIN-DIGIT are provided by Currency Cloud Limited. Registered in England No. #. Registered Office: # Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money. FCA registration number: 9001
Account services for FIN-DIGIT are provided by The Currency Cloud B.V.. Registered in the Netherlands No. 72186178. Registered office: Nieuwezijds Voorburgwal 296-298, 1012RT Amsterdam. The Currency Cloud B.V. is an E-Money Institution authorised by the DNB (R142701) under the regulations for the issuing of electronic money and the provision of payment services in the Netherlands.
The Debit card is issued by Monavate Ltd., pursuant to license by Mastercard International. Mastercard is a registered trademark of Mastercard International Incorporated. Monavate Ltd a company registered in England and Wales whose registered office is at SUITE EF38, The Officers Mess Business Centre Royston Road, Duxford, Cambridge, England, CB22 4QH. Monavate Ltd is authorised in the UK by the Financial Conduct Authority (register reference 901097) under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services.
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